Retail Read

Browse through our collection of retail industry related articles contributed by various industry experts.

• Using scent, sound and taste to create value

• Using sight and touch to enhance value
• The Lost Art of the Loss Leader
• The 10 rules of Sam Walton
• The experience economy
• Sam Walton's Simplified 5 P's of Retail
• Customer Service
• Retailing after the recession
• Customer Experience Checklist